How do you view the world? How do you view the people you work with each day? Do you believe people are in control of their own destinies? Are people good or bad? Can you trust your customers and employees? People are in my opinion the biggest variable we deal with each day. For some of us, it's impossible to trust because of our worldview.
Many of us are stuck and we don't know we're stuck. We don't know why we treat people the way we do and we don't know why we react the way we do. Many of us spin our wheels each day, trying to get out of the rut we're in but we can't seem to do it.