The subject of bonuses came up and we spent hours debating the subject. He believes a bonus system should reward and motivate. I explained to him that I believe a bonus is a reward, given to highly motivated people. Keep in mind that KHS&S has a clearly defined bonus system that has worked successfully over the years. However, there are many business owners who give bonuses for undefined reasons.
Office and field people agree to perform specific duties for a predetermined amount of compensation. Although both categories of people are being paid to do a specific job, some people do their jobs better than others.