GENIE Sends Team to Aid Customers Recovering From Hurricane Harvey
To help customers recovering flood damage following Hurricane Harvey, Terex AWP has sent three teams of product support specialists to travel throughout Texas to work with customers to assess the condition of the Genie equipment in their rental fleets. To assist with recovery efforts, Terex AWP issued Water Damage Repair Checklists for Genie booms, scissors and telehandlers to all customers in the area.
“As the flood waters from Hurricane Harvey are receding, we are on the ground, helping customers get their fleet back up and running,” says Bob Bartley, Genie Senior Director of Product Support and Service Solutions, Terex AWP. “We will go through the Water Damage Repair Checklists with our customers, helping them to identify items that need to be repaired or replaced on their Genie equipment. If any of the aerials in their fleets have been too severely damaged, we will also help them talk to their insurance providers about an equipment disposal and replacement plan.”