Digital technology allows users to view, diagnose and troubleshoot JLG DaVinci® scissor lifts in real-time, from any location
JLG Industries, Inc., an Oshkosh Corporation company and a manufacturer of mobile elevating work platforms and telehandlers, enables service technicians to connect to the JLG DaVinci AE1932 scissor lift via the exclusive DaVinciGO app, providing intelligent diagnostics through a smartphone or tablet. The DaVinciGO app can be used on iOS and Android devices to view, diagnose and troubleshoot JLG’s innovative all-electric machine in real time, from any location.
According to Randi McClure, marketing manager for JLG scissor lifts, the DaVinciGO app, which comes standard on JLG DaVinci lifts, sets a new benchmark for the industry by eliminating the need for a separate analyzer, or any other specialized tools, to run machine diagnostics. This app enables users to get remote assistance using smart phone-enabled diagnostics. “The DaVinciGO app allows service personnel, such as a field technician, to perform operations, such as software updates, configuration, calibration, and more, via any connected device,” says McClure. “Utilizing the latest digital technology, this app will reduce diagnostic time by giving users the ability to quickly identify and address machine issues.”