Allied Building Products Corp. introduced the Allied ONPoint Delivery System, which provides customers with real-time order tracking from any web-enabled device, mobile alerts when an order is in transit—and when delivery can be expected—and access to ONPoint via computer, smartphone or tablet.
“Today, our customers expect ‘real time’ accessibility to all their orders to help them manage their time and run their business more efficiently,” said Bob Feury Jr., Allied Building Products’ CEO. “Our OnPoint Delivery System brings this level of visibility and convenience to our customers, helping them save money, provide better information to their customers, and bring their projects in on time and on budget."
Allied ONPoint, the first release under the new Allied EDGE family of contractor-empowerment tools, is a set of customized technology solutions developed to help sharpen efficiency and enhance customer service. ONPoint provides these benefits by automating complex logistics processes—inventory management, order processing and scheduling—and enabling faster and better decision-making. In addition to providing customers with real-time access to an order’s status, ONPoint allows Allied’s logistics professionals to precisely plan, route and schedule thousands of daily deliveries across the United States.
At Allied’s operations centers, customer orders are fed directly into the ONPoint system and processed for delivery by Allied’s private fleet of vehicles. Each driver is equipped with a mobile device that links directly to ONPoint, allowing for highly efficient, satellite-driven accuracy in deliveries as well as electronic signature and photo capture. After delivery, customers have immediate access to invoices and related documentation.
ONPoint is designed to create and manage an efficient delivery schedule and maximize on-time performance and transportation resources. As a result, Allied can operate a more energy-efficient fleet, reducing fuel costs and impact on the environment.
“ONPoint was designed from the ground up to boost efficiency in our logistics capabilities and to help provide contractors with meaningful, real-time delivery information,” said Allen Ampel, Allied Building Products’ Vice President, Information Technology. “We invested a great deal of time researching and developing the solution and then modifying it for an even better fit for our customers’ needs.”
“Our customers told us they want toolsets that make their businesses more efficient, nimble and responsive to their customers,” said Feury. “ONPoint will not only help our customers achieve these goals, it will help Allied provide a superior customer experience and allow us to deliver for our customers on time, every time.”