Georgia-Pacific, a leading commercial and residential building products manufacturer committed to developing the highest-quality products while leading with a tireless commitment to innovation, recently introduced GP Toolbox, a free portal for direct customers.
GP Toolbox allows users to customize notifications to include tracking changes to order status, availability and price; to specify notification frequency, time and recipients; and to attach documents. By allowing 24/7 access to all account information, GP Toolbox provides the highest level of customer service.
Through the case creation tool, users are able to request order changes, report an issue and receive real-time case status updates. Order status and document options permit access to order and transportation status: order and shipment confirmation, proof of delivery and invoices.
GP Toolbox for direct customers may be accessed at https://buildgp.com/gp-toolbox/.