Articles by Jim Olsztynski

When choosing a construction firm, customers say that trust and integrity are more influential than the price of the bid, according to a recent Intuit Construction Business Solutions study. (Intuit

Few business rivalries are as spirited as that between FedEx and UPS for the hearts and minds of package delivery customers. Both are huge organizations, with UPS the larger one

Last month's column addressed the phenomenon of little mom-‘n-pop stores successfully competing against famous giant chains in a variety of retail businesses ranging from sandwich shops to pet supplies to

A block from where I live sits one of those ubiquitous Subway sandwich stores. A block away from it is Submarine Express, a small, privately owned sandwich shop that's been

Too many contractors are superb with tools and shop drawings in their hands but clueless with a balance sheet.

You don't need to read a bunch of textbooks to figure out how to manage people.

There's a lot that's bad and ugly about this form of bid shopping, with even a little good.

Class bigotry is alive and well.

Last March, during my fifth trip to Germany, the deepest impression was made by litter.

Jim O's second and final part in a series of three that discusses the benefits, and drawbacks, of going into business for oneself.