Walls & Ceilings logo
search
cart
facebook twitter linkedin youtube youtube Spotify Podcasts Apple Podcasts Spotify Podcasts Apple Podcasts
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Walls & Ceilings logo
  • NEWS
  • TOPICS
    • Drywall
    • Stucco/EIFS
    • Ceilings
    • Steel Framing
    • Fireproofing
    • Interior Plaster
    • Building Envelope
    • Insulation
    • Technology
    • Interior
    • Exterior
    • Women In Construction
  • COLUMNS
    • Up Front
    • All Things Gypsum
    • Art & Craft of Plastering
    • Stucco Stop
    • Steel Deal
    • Industry Voices
  • PRODUCTS
    • Buzz Guide
  • EVENTS
    • Industry Events
    • Webinars
    • BUILD Expo
  • MEDIA
    • Videos
    • Podcasts
    • Photo Galleries
    • BUILD26 Videos
    • Take our Quiz!
    • Infographics
  • EXCLUSIVE
    • Newsletters
    • Top 50 Contractors
    • Contractor of the Year
    • State of the Industry
    • W&C Store
    • Market Research
    • CEUs
    • Sponsor Insights
    • Custom Content & Marketing Services
  • DIRECTORY
  • EMAGAZINE
    • eMagazine
    • Advertise
    • Archive Issues
  • SIGN UP!
ColumnsTechnologyUp Front

Up Front

Is Social Media the New Way of Business?

How has Facebook, LinkedIn, Twitter and the rest changed the way we do business?

By Mark Fowler
November 1, 2013

In case you have been living under a rock for the last few years, the latest web-based trend is social media. For those of us in construction—myself included—it could appear to be irrelevant. Facebook, Twitter or whatever form is hot today is shaping the world. However, I thought it was miles away from the world of construction. Some would even go as far as to say that the baby boomers believe it is a “young kid’s thing.” But then something happens. It awakens you to realize you may have missed something. This happened to me a few weeks ago.

WE’RE GOING TO DISNEYLAND

I live close to Disneyland and frequently have visitors that want to go to the theme park, so my wife and I purchased annual passes. Recently, we decided to go just for ourselves. The evening was warm and pleasant. To ensure we were not going to compete with a major event or corporate sponsorship with large crowds, I went to the Disneyland Web site and reviewed the events planned for that evening. It looked great with nothing going on out of the ordinary.

Upon arrival, the parking lot was packed. As we made our way across the parking lot, a young woman in an over-the-top dress with high heels and a parasol passed us. My wife and I could not help but comment, “Who dresses like that to go to Disneyland?”

As we approached the entrance, we ran across more and more women in fancy dresses and guys in vests and bow ties. As we waited in line to enter the park, we noticed that the amount of people dressed like this was overwhelming. A young couple got in line behind us and they were also dressed up. The 20-year-old woman had her clothing and hair and makeup done to look as if she was auditioning to be Lauren Bacall. The young man was apparently doing his own impression of Bogart. We had to ask why.

Her answer was, “Dapper Day at Disneyland.” She went on to explain that it is kind of fun to dress up, be someone else and has recently become rather popular. I commented that I saw nothing on the Disneyland Web page about this. She responded that it is not an official event—it is purely through social media.

REALITY SETS IN

This was eye opening to me. Whether you believe social media is a joke, a waste of time or unimportant to you, you might want to stand back and take a second look. During our relaxed walk through the amusement park, we had almost as much fun seeing the various attires from young men and women as we did just being at the park. After an hour, my wife commented that at least 25 percent of the people in attendance were dressed up for the occasion.

After some further research at home, I discovered Disneyland is well aware of this event and has put out a public statement, on social media, that they are “cool” with it. They stated that the dapper attire will now be welcomed at the park and Disney staff hopes all “dappers” have an enjoyable visit. That is embracing social media and moving with the future, even if that future is not exactly what they thought or planned for.

More research uncovered that Disney parks are the world’s largest resorts and not by just a little bit. The next three combined parks do not even touch Disney. Disney constantly re-invents themselves to ensure success and have re-bounded from past failures. While I had no idea Disney was so in touch with social media, it did not surprise me that they are able to use it to their own advantage. Can we learn from them? Should we try to be more inventive, creative and possibly think outside the box? Stereotypes and preconceived ideas of what has worked in the past may not work in the future.

 I have no clue what big idea is just sitting in the pipeline of someone’s brain waiting to be launched, but I am certain it is coming and it just might change the landscape. I am now a believer; social media has true power to influence. Someone in our industry will figure out a way to harness and steer it to make millions and possibly even billions of dollars. After all, if you told me young kids would dress up like Bogie and Bacall, Fred Astaire and Ginger Rogers, or Cary Grant and Audrey Hepburn and storm an amusement park, I would have called you crazy. The only sad thing for me is that these kids had no idea who I was talking about when I mentioned these actors. Now I feel really old.  

KEYWORDS: social media

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Headshots fowler

Mark Fowler joined Walls & Ceilings as editorial director in 2006. Fowler grew up in the construction business and has held a number of positions in different companies and associations. He spent 11 years with the Northwest Wall and Ceiling Bureau before moving to his position with Soltner Group Architects in Seattle. Fowler is currently the executive director of the Stucco Manufacturers Association. He can be reached at Mark@markfowler.org.

 

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • Abercrombie & Fitch

    EIFS in 2026: How Specialty Finishes Are Redefining Exterior Wall Systems

    As building codes, owner expectations, and design demands...
    Stucco/EIFS
    By: Regi Mendoza
  • proper air and vapor control

    From Energy Efficiency to Moisture Management: Why Air and Vapor Control Matter

    How proper air and vapor control within building...
    Building Envelope
    By: Benjamin Meyer AIA, LEED AP
  • Linear Metal Ceiling Beam Baffles

    Top 25 Ceiling Contractors of 2026

    Suspended ceilings demand precision, code compliance and...
    Ceilings
    By: John Wyatt and Tanja Kern
You must login or register in order to post a comment.

Report Abusive Comment

Manage My Account
  • eMagazine Subscription
  • Newsletters
  • Online Registration
  • Manage My Preferences
  • Subscription Customer Service

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Walls & Ceilings audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Walls & Ceilings or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • medical professionals moving a patient on a stretcher through the halls of a medical building
    Sponsored byNational Gypsum Company

    What Does High Performance Mean When It Comes To Gypsum Boards?

Popular Stories

Linear Metal Ceiling Beam Baffles

Top 25 Ceiling Contractors of 2026

Wichita Biomedical Campus

Wichita Drywall Worker Dies After Scaffolding Fall

QXO Just Changed the Game-Here's What Contractors Are Asking

QXO Just Changed the Game-Here's What Contractors Are Asking

Less compound

Joint Compound Market to Reach $9.7B by 2033

Events

June 24, 2026

The Bright Side & Benefits of Designing with Integrated Lighting

Credits 1 AIA LU/HSW; 0.1 ICC CEU

This course will explore the pivotal role architects and lighting design play in creating safer, more sustainable spaces. Learn how to avoid common lighting mistakes and make informed decisions that create the best visual environment for occupants. 

January 1, 2030

Webinar Sponsorship Information

For webinar sponsorship information, visit www.bnpevents.com/webinars or email webinars@bnpmedia.com.

See our full library of webinars

View All Submit An Event

Products

2026 National Painting Cost Estimator

2026 National Painting Cost Estimator

See More Products

Related Articles

  • Centered on Solutions

    The Reality of Social Media for the Wall and Ceiling Contractor

    See More
  • The Sustainable Circle of Business in Construction

    See More
  • Trowel Talk: Has Social Media Helped Your Business?

    See More

Related Products

See More Products
  • Optimizing Social Media from a B2B Perspective

  • business.png

    How to Succeed With Your Own Construction Business

  • barrys.jpg

    Barry's Advanced Construction of Buildings, 4th Edition

See More Products
×

Connect with the industry’s leading resource for unparalleled insights and education.

Join thousands of industry professionals today. Shouldn’t you know what they know?

JOIN NOW
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • Newsletters
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing