Thea Dudley, CEO of Pocket Protectors, discusses amusing responses to overdue bill inquiries with Group Publisher Jill Bloom in a video/podcast. Dudley provides strategies for handling common payment excuses, such as asking about the company's situation and emphasizing the need for short-term payment plans. Throughout the exchange, the importance of ending calls with a clear payment plan is emphasized as essential for effective debt collection conversations.

In this episode of If Walls Could Talk, Tom Harris, owner of Tom Harris PUR Consulting, discusses how the SPF industry may be impacted by new leadership. He highlights cautious optimism about a more focused leadership approach while addressing key industry concerns: labor, tariffs and taxes, and energy policy, emphasizing the need for continued federal support for energy conservation programs.

W&C Group Publisher Jill Bloom interviews Steve Slepcevic, CEO of Strategic Response Partners, about best practices for contractors to prepare for major storms. Slepcevic emphasizes the importance of having a comprehensive plan in place for individuals, families, and businesses, as well as maintaining proper communication tools like satellite phones. He also discusses the impact of weather phenomena like "bomb cyclones" on the West Coast and the need for proactive measures to manage water flow and prevent flooding.

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Speaking from an actual jobsite, Health, Safety, & Compliance expert Tammy Clark emphasizes the importance of tailored safety approaches rather than one-size-fits-all solutions, which can inadvertently create greater risks. She highlights the role of a "Competent Person" (CP) in identifying and mitigating hazards and criticizes general contractors for imposing blanket safety requirements, such as mandatory steel-toed boots, which may increase risks for certain workers like roofers.

Walls & Ceilings Editor John Wyatt interviews Jonathan Belanus, president of JB Insulation & Drywall in Oakland, N.J., recently featured in the magazine's November issue. Belanus, a third-generation insulation contractor, discusses his company’s work in residential and commercial insulation, drywall, and firestopping, with a focus on custom-built homes. He also shares his positive experience at this year’s ICAA Annual Trade Show in Chicago, which he has attended since his late teens.

In this episode of If Walls Could Talk, W&C Group Publisher Jill Bloom speaks with Trent Cotney of Adams & Reese about his recent visit to the American College of Building Arts (ACBA). ACBA is the only U.S. college that combines professional training in traditional building trades with a liberal arts curriculum, offering students hands-on skills and creative problem-solving abilities. Cotney highlights the unique, high-quality craftsmanship being developed by students, many of whom will be sought after both in the U.S. and internationally.