USG Corporation and its distribution subsidiary, L&W Supply Corporation, accepted David Weekley Homes coveted “Partners of Choice” Award at their recent national account meeting. This is the eighth straight year that the L&W Supply branches in Florida have been honored with the award and recognized as a top supplier, and the fourth year for L&W Supply/Building Specialties branches in Texas.
As the nation’s largest privately held residential home builder, David Weekley Homes achieves the highest levels of homeowner satisfaction through its world-class partnerships. In 2004, the home builder implemented its interactive supplier evaluation system, which is used by suppliers and the homebuilder to achieve world-class status in managing the flow of goods and services through the supply chain. In this process, more than 800 of David Weekley Homes’ team members deliver quarterly ratings to their suppliers based on performance in a number of areas, two key areas being quality and service. The evaluations and ratings, paired with one-on-one discussions, formalized feedback instruments, coaching sessions, and action plans, exhibit a true partnership between David Weekley Homes and their national trading partners.
“This is really about pursuing world-class excellence, with the ultimate goal of achieving our company’s Purpose: Building Dreams, Enhancing Lives,” said Bill Justus, vice president of Supply Chain Services, David Weekley Homes, who implemented the innovative evaluation system. “The evaluation platform is an ongoing, interactive process that makes suppliers stronger competitors in the marketplace, and allows us to deliver the best possible experience to our homebuyers.”
“This is an outstanding honor for L&W Supply to be recognized by David Weekley Homes,” said Tim Mahaffey, vice president, South Division, L&W Supply. “We strive each and every day to exceed our customers’ expectations and we’re thrilled that that they recognize our efforts, and more importantly, our results.”
L&W Supply (Fla.) received an A, A rating for quality and service, the highest rating a supplier can receive. L&W Supply/Building Specialties (Texas) received an A rating for quality.
“Each year we continue to see significant improvement in our suppliers’ overall performance. Consequently in Florida, where L&W Supply has won our award for eight straight years, its achievement is nothing short of remarkable,” said Justus. “World-class excellence is when you are willing to put your products and services up against anyone, anytime, anywhere and come out on top. So through their actions L&W Supply has proven themselves as world-class providers for us.”