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Legal Insights

The Art of Accounts Receivable

From customer vetting to payment plans, Trent Cotney outlines proven ways contractors can reduce risk, speed up collections and keep cash moving.

Tanja Kern

Trent Cotney

January 8, 2026

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Unpaid invoices are rising, and “wait and see” isn’t a strategy. In this episode, Trent Cotney shares practical ways to collect faster: vet customers upfront, track AR weekly, follow a consistent contact plan, use payment options, and know when owners should step in.

Can't Miss Class at MetalCON - Back Office Success

Credit, Collections and Contractor Success: Thea Dudley Previews Her METALCON Workshop

Credit expert Thea Dudley previews her upcoming METALCON workshop, emphasizing the critical role of back-office systems (especially credit and collections) in helping contractors protect their cash flow and avoid costly business failures.

August 26, 2025

Credit expert Thea Dudley previews her upcoming METALCON workshop, emphasizing the critical role of back-office systems (especially credit and collections) in helping contractors protect their cash flow and avoid costly business failures.

If Walls Could Talk

Surcharging Done Right: Thea Dudley Breaks Down What Contractors Need to Know

August 18, 2025

In a candid conversation with Walls & Ceilings’ Group Publisher Jill Bloom, finance expert Thea Dudley explains the ins and outs of credit card surcharging, common mistakes contractors make, and how to communicate the changes without alienating customers.

2025 Credit Risks

Credit Cards, Fraud, and Bankruptcy Insights

Get over the "holiday hangover" with these tips from credit expert Thea Dudley

Jill Bloom

Thea Dudley

February 13, 2025

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Businesses are slowly emerging from the holidays while navigating what to expect from the new Trump administration. Pocket Protectors CEO Thea Dudley shares insights into starting off 2025 with your best financial foot forward.

Up Front: A Walls & Ceilings Editorial Column by Mark Fowler

The Pros and Cons of Piecework

How should you pay your workers?

Mark Fowler

December 17, 2024

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How should you pay your workers?

Video: How to Address Fraud and Slow Money

Thea Dudley chats with Jill Bloom about payment portals, fraud targets, best practices in debt collection and other methods to address fraud and tardy customers.

September 23, 2024

In this video, W&C friend Thea Dudley—aka “The Credit Overlord”—discusses ways to address and think about fraud and the slow money that plagues players in the industry.

Drywall Contractor Sues to Collect Payment for Completed Work

September 9, 2024

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A Utah drywall contractor is suing a developer for work it completed at The Austin Townhomes in Draper, Utah, in May 2023, reported Luke Garrott of Building Salt Lake.